Solved: Almost no mobile data speed

Davidmobile · ‎23-03-2023

I signed up to a 2 year contract with an iPhone 13 in September 2022. From day one, I've had almost no mobile signal. To the point where podcasts and songs will routinely stop several times to buffer and iMessages hardly ever send unless I'm connected to wifi.

I've complained to O2 and they've given me 2 new sim cards and reset my settings several times and nothing works.

Generally, I'm getting less than 1mbps wherever I am.

What can I do because I don't want to be with this provider anymore.

MI5 · ‎23-03-2023

@Davidmobile

Pay off your device plan and get a sim only deal from a network that works for you.

Guide: How does O2 Refresh work?

Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-03-2023

@Davidmobile

Pay off your device plan and get a sim only deal from a network that works for you.

Guide: How does O2 Refresh work?

Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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