on 18-01-2023 12:51
Why is my bill more expensive than the previous months ?
Solved! Go to Solution.
on 18-01-2023 13:04
This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
If you still need help then the Social Media teams will be on hand, just send them a message
See links below
on 18-01-2023 13:04
This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
If you still need help then the Social Media teams will be on hand, just send them a message
See links below
on 18-01-2023 15:05
on 18-01-2023 15:05
@Davejohn If you're not sure what you're being charged: How do I get to the 'Download Bill' page? (o2.co.uk)