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Airtime Bill Ridiculous

squidge87
Level 1: Joiner
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I have been a customer of o2 for over 10yrs and am amazed at how over priced the airtime tarrif is on my account!

 

I pay £20.50 for 1GB data and unlimited calls/texts. Why do I see offers for better tarrifs at half this price for new customers but not for existing. Not to mention from other providers

 

I certainly will be moving away from o2 once my contract ends

 

 

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jonsie
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That is a ridiculous amount for 1GB data. Presumably this came with a top end phone?

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MI5
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@squidge87 

If you are or when you are out of contract, take a look at the sim only deals.

You can get 100gb for £25 currently https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P12M

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
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I discovered that I could get *lots* more data, higher-spec model of phone and cheaper per month, still on O2, without having to go beyond a 2-year term (!) from mobilephonesdirect.

 

O2 direct would have had to go to 36months, with only 4GB of data, for a lower spec of the same model of phone... 

 

Your mileage may vary. 

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Anonymous
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I just managed to scam unlimited data from EE for £28 a month (12m) it pays to shop around @squidge87 

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jonsie
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Shop around for sure. I'm getting 50GB on EE for £16.00 a month...oh, and of course te 2.2% RPI increase in April.

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Oxygen87
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This is one thing I am noticing with O2 in comparison to the likes of Three and EE, who the hell in this day and age needs less than 10GB data allowance?

 

O2 are offering tariffs at 500mb and locking the customers that choose this deal into 36 months (which is an horrendous amount of time 2 years is bad enough!). On such little data???

 

If you're paying a premium for a high end device then I'm sorry but contracts should be coming as standard with a hefty amount of data. I'm seeing 160GB on other networks at similar prices of O2 offering just 20GB.

 

Yes I know O2 do unlimited tariffs but I'm not referring to these, not all O2 deals are bad. They do have some pretty amazing deals BUT they also have some pretty poor deals that need working on in order to stop them losing ground to networks which have rubbish customer service such as, well most of them joy

 

 

Current devices: Apple iPhone 15 Pro Max, Apple iPad Pro 11” and Apple Watch Series 9 (all with O2)
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