Text received to update billing details

[Glen]

I have received a text from O2 asking me to update my billing details via a link. Is this genuine?

[Anonymous]

Never click any link sent to you.. go directly to the website and check there! We've seen a lot of these lately & as far as I can remember they've all been scams!

[Cleoriff · Accepted solution]

 Hi @Glen 

If your billing details don't need updating then It could be a scam.

Do not open it or click on any links

Forward the text to 7726  free of charge

Check in My O2 first. www.o2.co.uk/myo2 

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

Block the number - advice in these links

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

[MI5]

@Glen 

It's a well known scam.
Block the number and do not follow any links.
Forwrd the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

[TallTrees]

Hey @Glen
Well done to ask here first.
Scam as noted ......anyway never respond to unknown texts with links, stay safe and welcome to the o2 community forum 😁