Additional phone contract

[Mike19]

I want to enquire wether under my extras section of my app, when I click devices it shows I can get an iPhone XR £30 upfront and £33 a month, would this be additional to the current contract I have or replace the one I currently have. Thank you

[Cleoriff · Accepted solution]

@Mike19 

Difficult to say. If it's not in the UPGRADE section, then it looks as if you can have another separate contract (which is new to me) Upgrade means it replaces your current phone and contract.

THe only way to find out for sure is to contact O2

All numbers are in this guide Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling.

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to someone.

You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

8.00am is the best time to call if you can.

[MI5]

@Mike19 

That's the current upgrade offer to an XR on the 15gb tariff.

[Cleoriff]

Therefore wouldn't be in the Extra's section as stated. lol

[MI5]

I never said it was...........

[Cleoriff]

No but the OP did.

[MI5]

Ok

[jonsie]

[Cleoriff]

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@jonsie wrote:

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No, it adds a bit of spice to the proceedings....