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Re early upgrade

Purplestar1
Level 1: Joiner
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good morning I have just upgraded my contract early and I have paid what  I owed but I am not sure if March direct debt  will still come out of my bank account ?

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MI5
Level 94: Supreme
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@Purplestar1 

Yes it will still come out on the same date.

Your payment dates don't change.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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@Purplestar1 

Yes it will still come out on the same date.

Your payment dates don't change.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
Level 94: Supreme
  • 151673 Posts
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  • 28840 Solutions
Registered:

@Purplestar1 

Just to clarify, you bill dates won't change but the next bill will be pro rata your old and new contract, so it won't be exactly at the new contract price.

The second bill of the new contract will be the correct amount.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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