Adding a number from a different provider to my 02 account

[BobMcFiggin]

I took out a contract with Virgin mobile some years ago for my son, the phone and number are no longer used and i'm having a headache trying to deactivate my account with them, someone suggested ( on the virgin media community board ) the easiest way to do this would be to get the STAC code and then add it to my 02 account, thus deactivating the number and the contract, how would I go about this ?

[MI5 · Accepted solution]

@BobMcFiggin 

You need to get a free O2 PAYG sim from here https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

Then request your PAC from Virgin Guide: How to get your PAC [June 2021 Update] and transfer the number using the PAC to your new O2 PAYG sim.

Guide: Migration & porting into O2  

This will 100% guarantee closure of the account and you can then throw away the O2 sim if you don't want to keep it.

[BobMcFiggin]

@MI5 thanks for the help

[MI5]

You're welcome @BobMcFiggin 👍