Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237620 Views
  • 2 replies
  • 2 kudos

Resolved! Wrong sim

Hi I ordered and received a SIM card that has data call and text allowances on it. I actually wanted it for my iPad pro 11, so I think I may have signed up for the wrong sim???

DuncanjS by Level 1: Joiner
  • 364 Views
  • 1 replies
  • 0 kudos

Resolved! My Account

Good morning I have received a text purporting to have come from you saying, you are unable to take payment from my account and give a link to contact you.Is this a scam? I have not opened the link.

PTR by Level 1: Joiner
  • 286 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Hi I just looked at my bill and it saying it's payed the bill was £98.37 and of that I paid £35.00 of it on Monday 13th September so I am a bit confused why it's saying its payed when I still owe £63.37

72 by Level 1: Joiner
  • 476 Views
  • 3 replies
  • 0 kudos

Resolved! Data plan

Just finished my device plan and eant too change my data plan 

Jtb by Level 1: Joiner
  • 393 Views
  • 2 replies
  • 0 kudos

Resolved! My address

Hi I have just seen that my new phone is going to be delivered to my old address, how do I change it to my new address??

Bet by Level 1: Joiner
  • 293 Views
  • 1 replies
  • 0 kudos

Resolved! Change direct debit date

Does anyone know if its possible to change the date of direct debit payment? My bill comes out two days before payday, so looking to change it back by two days. Tia.

Sammij by Level 1: Joiner
  • 583 Views
  • 1 replies
  • 0 kudos

Resolved! Disney channel offer

How do you access the disney channel when you have upgraded and the offer is on.

jjw by Level 1: Joiner
  • 349 Views
  • 1 replies
  • 0 kudos