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Add a spending cap

Anonymous
Not applicable

I want to add a spending cap to a phone that I pay for, how do I go about this? The phone in question with number xxxxx xxxxxx is not on my O2 on here and I have no way of accessing it. The phone belongs to an ex friends daughter and since her mother and I fell out I have found the bills are getting higher and I want to cap them as now I am getting no money towards the phone bill. Can you help? 

 

[Mod edit: Please do not post phone numbers on the public board. Thanks!]

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madasaf1sh
Level 67: Unsung hero
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Registered:

Hey, 

 

You need to contact o2 on 202 or 0344 809 0202 and ask them to add the cap to the account, and add a premium rate and a charge to bill bar on the phone.  

 

You can also try messaging O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

Post flagged

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Message 2 of 2
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madasaf1sh
Level 67: Unsung hero
  • 5591 Posts
  • 32 Topics
  • 1801 Solutions
Registered:

Hey, 

 

You need to contact o2 on 202 or 0344 809 0202 and ask them to add the cap to the account, and add a premium rate and a charge to bill bar on the phone.  

 

You can also try messaging O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

Post flagged

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
85 Views