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Activate a SIM card

Alexander1991
Level 1: Joiner
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How can i activate a SIM card while customer service is closed for calls?

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MI5
Level 94: Supreme
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@Alexander1991 

Pay monthly sims are already activated unless it’s a replacement in which case you need https://swapmysim.o2.co.uk/

However, if it’s a replacement for a lost SIM card, you’ll need to wait for customer service to open in the morning or try live chat Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Cleoriff
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Message 2 of 4
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MI5
Level 94: Supreme
  • 127068 Posts
  • 614 Topics
  • 21935 Solutions
Registered:

@Alexander1991 

Pay monthly sims are already activated unless it’s a replacement in which case you need https://swapmysim.o2.co.uk/

However, if it’s a replacement for a lost SIM card, you’ll need to wait for customer service to open in the morning or try live chat Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 4
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Martin-O2
Community Manager
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How are you getting on with this one @Alexander1991? Have you managed to activate your sim? 

COVID-19 support - Help and support from O2 during the lockdown
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