Account

Danni12 · ‎05-06-2020

Wondering if anyone can help me please I’m at loss with it!
I have 3 O2 contracts in my name, all the same log in details etc to get onto o2. I need to pay the bills soon but I can only find one of the contracts to pay. I cannot find the other two. It’s the same with on my o2 app. Only one contract number and not the other two. Can anyone help please? Can I actually get all three contracts onto my O2 app together to make it easier to manage. Thanks in advance

motherbear · ‎05-06-2020

Hi,

This has happened to me too even though i asked all to be put on the one account.Youll need to call them, they will be able to find the other two but theyre probably under a different account number.Can you not find them if you log onto the desktop site and sign into your account that way?

MI5 · ‎05-06-2020

@Danni12

If you tap on or click the phone number displayed at the top it should open up to show all linked accounts.

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