15-07-2023 23:01
Just arrived in Barbados and I’ve received the text to tell me it’s £6 a day ( which I already knew )
however, the phone isn’t working. I have this trouble back home in the uk too, I complained a fortnight ago about it. At this rate I will be leaving O2 to go to someone more reliable
Solved! Go to Solution.
15-07-2023 23:07
@Casperbuster Some things to try:
Check data roaming is on in phone settings.
Manually search for another network
Turn off 5g
Change your data APN to "mobile.o2.co.uk"
Check with O2 whether you have a roaming bar on your account. Do this via social media
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.
15-07-2023 23:07
@Casperbuster Some things to try:
Check data roaming is on in phone settings.
Manually search for another network
Turn off 5g
Change your data APN to "mobile.o2.co.uk"
Check with O2 whether you have a roaming bar on your account. Do this via social media
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.