About new contract

[Flubber_yeno93]

Could you tell me what going on with my new contract please use have taken £30 out my bank account on December 8th 2022 and when I go on to track my order it keeps saying order confirmed like todays the day I should go the shop to pick it up but I don't know what to do 

[pgn · Accepted solution]

Nobody here can access your account, @Flubber_yeno93 - 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255, around 8am is a good time. Good luck!

[Enlli]

The community here is made up of customers like yourself so you will need O2 to access your account

Try the Sales Team 

can call them on 0800 081 0255

Or message them on Social Media 

Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.