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About my bill date

Kirstieann
Level 1: Joiner
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on ‎03-02-2021 14:58

on ‎03-02-2021 14:58

I just won’t to know why my bill comes out on the 1st but nothing start till the 17 th?
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cwmparc
Level 3: Thinker
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on ‎03-02-2021 15:34

on ‎03-02-2021 15:34

@MI5 Some people you just can't help! 

More info
More info
More info
More info
 
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jonsie
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on ‎03-02-2021 15:41

on ‎03-02-2021 15:41

Guide: My O2 - Bills section 

Check here and try to understand what you are being advised

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Bambino
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on ‎03-02-2021 15:44

on ‎03-02-2021 15:44

Perhaps one of the O2 online advisors can help explain this to you. @O2Waqas or @Thomaso1 can you please assist @Kirstieann?

I DO NOT WORK FOR O2



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O2Waqas
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on ‎03-02-2021 15:52

on ‎03-02-2021 15:52

@Bambino Thank you for the tag 

 

@Kirstieann I will send you a private message so we can discuss this further

 

Thanks 

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jonsie
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on ‎03-02-2021 15:54

on ‎03-02-2021 15:54

Good luck @O2Waqas Whistle

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 15 of 17
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MI5
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on ‎03-02-2021 15:56

on ‎03-02-2021 15:56

Rolleys

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
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on ‎03-02-2021 15:57

on ‎03-02-2021 15:57

@cwmparc wrote:

@MI5 Some people you just can't help! 

We can only try mate wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 17
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