cancel
Showing results for 
Search instead for 
Did you mean: 

A payment

Sianie
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi i have received mutlipal emails saying i am over due on a bill and its come out of my bank account on the 5th January 2022 

Message 1 of 3
379 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 147532 Posts
  • 638 Topics
  • 28335 Solutions
Registered:

@Sianie 

It could be a scam.

Check in your MyO2 https://mymobile.o2.co.uk/
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 3 of 3
373 Views
2 REPLIES 2

Bambino
Level 85: Esteemed
  • 23620 Posts
  • 1037 Topics
  • 3752 Solutions
Registered:
Message 2 of 3
373 Views

MI5
Level 94: Supreme
  • 147532 Posts
  • 638 Topics
  • 28335 Solutions
Registered:

@Sianie 

It could be a scam.

Check in your MyO2 https://mymobile.o2.co.uk/
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
374 Views