A payment

[Sianie]

Hi i have received mutlipal emails saying i am over due on a bill and its come out of my bank account on the 5th January 2022 

[Bambino]

@Sianie Most likely a scam.

Don’t open any links in the mail or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/

[MI5 · Accepted solution]

@Sianie 

It could be a scam.

Check in your MyO2 https://mymobile.o2.co.uk/
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.