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Sianie
Level 1: Joiner
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on ‎20-01-2022 22:11

on ‎20-01-2022 22:11

Hi i have received mutlipal emails saying i am over due on a bill and its come out of my bank account on the 5th January 2022 

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MI5
Level 94: Supreme
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on ‎20-01-2022 22:18

on ‎20-01-2022 22:18

@Sianie 

It could be a scam.

Check in your MyO2 https://mymobile.o2.co.uk/
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Bambino
Level 84: Resplendent
  • 23061 Posts
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on ‎20-01-2022 22:18

on ‎20-01-2022 22:18

@Sianie Most likely a scam.

Don’t open any links in the mail or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
  • 144308 Posts
  • 634 Topics
  • 27660 Solutions
Registered:

on ‎20-01-2022 22:18

on ‎20-01-2022 22:18

@Sianie 

It could be a scam.

Check in your MyO2 https://mymobile.o2.co.uk/
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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