on 29-06-2019 23:32
Texted 'info' here. It said I'm still in a 'change my mind period' where I can return my device, pay any network time bill & switch. Was surprised by this as I'm maybe a year into a 2 year contract. Would I assume this info is wrong? I would love to leave & go back to EE as O2 4G data speeds where I am are lower than 3G & signal strength so poor.
29-06-2019 23:36 - edited 29-06-2019 23:37
I would be calling and checking especially if you know that it isn't correct. I'm not clicking the link btw.
on 29-06-2019 23:43
You can text INFO to 85075 to get details on any early termination fees that may be payable.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 29-06-2019 23:46
@woodmj I have no intention of clicking that link either, but it could be from one of O2's so called 'trusted partners' who have a nasty reputation for sucking people in to unwanted lengthy contracts that they can't get out of. A general rule of thumb is to never agree to anything initiated by a cold call or text message. If it sounds too good to be true, it usually is.
on 29-06-2019 23:47
Yes but if the info is obviously incorrect then he needs to call or text again.
on 29-06-2019 23:52
The OP should certainly check what it is, but not agree to anything until they're certain of what they're agreeing to.