85075

[woodmj]

https://mol.im/a/7195503
Texted 'info' here. It said I'm still in a 'change my mind period' where I can return my device, pay any network time bill & switch. Was surprised by this as I'm maybe a year into a 2 year contract. Would I assume this info is wrong? I would love to leave & go back to EE as O2 4G data speeds where I am are lower than 3G & signal strength so poor.

[Anonymous]

Admin can feed this back for you @EmilieT  @Marjo  @Martin-O2 

[jonsie]

I would be calling and checking especially if you know that it isn't correct. I'm not clicking the link btw.

[MI5]

85075 is a number associated with the new OFCOM rules for leaving your contract.
You can text INFO to 85075 to get details on any early termination fees that may be payable.

[Bambino]

@woodmj  I have no intention of clicking that link either, but it could be from one of O2's so called 'trusted partners' who have a nasty reputation for sucking people in to unwanted lengthy contracts that they can't get out of. A general rule of thumb is to never agree to anything initiated by a cold call or text message. If it sounds too good to be true, it usually is.

[jonsie]

Yes but if the info is obviously incorrect then he needs to call or text again.

[Bambino]

The OP should certainly check what it is, but not agree to anything until they're certain of what they're agreeing to.

[jonsie]

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@Bambino wrote:

The OP should certainly check what it is, but not agree to anything until they're certain of what they're agreeing to.

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That's for sure @Bambino , I was replying to @MI5 

[woodmj]

It's just a link to a Daily Mail article regarding the new OFCOM scheme.

[Cleoriff]

This comes into affect tomorrow 1st July. Our managers @Marjo @EmilieT @Martin-O2  have yet to confirm it will be operational for O2 on that date.