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85075

woodmj
Level 2: Apprentice
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https://mol.im/a/7195503
Texted 'info' here. It said I'm still in a 'change my mind period' where I can return my device, pay any network time bill & switch. Was surprised by this as I'm maybe a year into a 2 year contract. Would I assume this info is wrong? I would love to leave & go back to EE as O2 4G data speeds where I am are lower than 3G & signal strength so poor.
18 REPLIES 18

Anonymous
Not applicable

Admin can feed this back for you @EmilieT  @Marjo  @Martin-O2 

jonsie
Level 94: Supreme
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I would be calling and checking especially if you know that it isn't correct. I'm not clicking the link btw.

MI5
Level 94: Supreme
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85075 is a number associated with the new OFCOM rules for leaving your contract.
You can text INFO to 85075 to get details on any early termination fees that may be payable.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

Bambino
Level 71: Golden Child
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@woodmj  I have no intention of clicking that link either, but it could be from one of O2's so called 'trusted partners' who have a nasty reputation for sucking people in to unwanted lengthy contracts that they can't get out of. A general rule of thumb is to never agree to anything initiated by a cold call or text message. If it sounds too good to be true, it usually is.

I DO NOT WORK FOR O2



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jonsie
Level 94: Supreme
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Yes but if the info is obviously incorrect then he needs to call or text again.

Bambino
Level 71: Golden Child
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The OP should certainly check what it is, but not agree to anything until they're certain of what they're agreeing to.

I DO NOT WORK FOR O2



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jonsie
Level 94: Supreme
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@Bambino wrote:

The OP should certainly check what it is, but not agree to anything until they're certain of what they're agreeing to.


That's for sure @Bambino , I was replying to @MI5 

woodmj
Level 2: Apprentice
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It's just a link to a Daily Mail article regarding the new OFCOM scheme.

Cleoriff
Level 94: Supreme
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This comes into affect tomorrow 1st July. Our managers @Marjo @EmilieT @Martin-O2  have yet to confirm it will be operational for O2 on that date.

*The Game Is On*

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