5G boosted sim

[Mm21m]

I have received a call asking if I would like to be registered for a 5G boosted O2 sim. Is this a scam or a real thing?

[Bambino · Accepted solution]

@Mm21m Never heard of that one before. General rule is never respond to any cold call, no matter who they say they are, or what they're offering. Never give out personal information or respond to texts.

You can block the number that called you, or any number you think may be suspicious.

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

There are also these links to look at:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/

[Mm21m]

Hi I received a second call stating that I had requested a new SIM card I asked them to email the request to the email assigned to my mobile. They where not happy. Thanks for your response, it was helpful!

[Oxonian]

@Mm21m 

If you happen to have an old SIM, the safest option would be to visit an O2 retail store with photographic identification and a SIM-swap can be done whilst you wait :-  

Store locator | O2 UK | Find Your Nearest O2 Store

https://stores.o2.co.uk/

I did an in-store SIM-swap a couple of months ago and everything went surprisingly smoothly !  

[Enlli]

I think the general consensus here is scam.

[TallTrees]

Hi @Mm21m 

Welcome to the o2 Community forum 

No doubt a scam

Good you asked here, never respond to any cold call offers

[Oxonian]

@Enlli 

Agreed ! 👍