Double data boost

[KirstyB1]

I have received this message this morning saying changes have been made to my data allowance which I haven’t changed. Can you confirm what is happening? 

Just confirming your order has gone through - thanks. Your order number is NC51225544, and you can check on its progress through My O2: https://mymobile2.o2.co.uk/order-history

Just confirming we've now removed your 150GB Volt Double Data Boost .

[Enlli · Accepted solution]

Sound like you are being moved to the new billing system and adjustments are being made. When that happens the system seems to throw out these messages.

Check to see if your data allowances are in fact the same.

Any doubt contact O2

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