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WI FI BOOST

Hassu
Level 1: Joiner
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I'd like to get the wi fi boost devices that has been offered when I extended my contract

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MI5
Level 94: Supreme
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@Hassu 

You need to download the Virgin connect app and run the tests contained within, then you can order the pods if the app accepts there is an issue.

https://www.virginmedia.com/broadband/connect-app

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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gmarkj
Level 66: Unequalled
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You need to contact VM to get those @Hassu , assuming that you have VOLT on your VM account.

https://www.virginmedia.com/help/how-to/broadband/wifi-pods

https://www.virginmedia.com/help/how-to/broadband/order-wifi-pods#:~:text=Are%20Virgin%20Media%20WiF....

 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Hassu 

You need to download the Virgin connect app and run the tests contained within, then you can order the pods if the app accepts there is an issue.

https://www.virginmedia.com/broadband/connect-app

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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