Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

DPD delivered a parcel but did not contain my phone

Has anyone had their phone delivered and it was not a phone in the package. DPD made a delivery to me but the parcel didn't feel right and on opening it, it was not a phone. Managed to stop the delivery driver and took photographic evidence, spoke wi...

Resolved! Visual Voicemail - receive notifications whilst mobile data is off

Just recently switched from EE to O2 and noticed a few differences regarding Visual Voicemail (VVM). Previously on EE, I would still receive VVM notifications even when my mobile data was switched off. This helped me conserve battery at home as I wou...

Cancel a dpd delivery

I am expecting a delivery of a new handset today and would like to cancel it if possible

Resolved! Should all ordered products come in the same delivery?

Hi, I ordered a new phone, along with a case for it a couple days ago. The phone arrived today, but without the case. Is this normal or were they meant to arrive together?

Order status

Hello I neeed some hep with my order

Using plan in USA

Can I use my plan while in the USA

Disneyplus extra after leaving O2

Hoping someone can help.I recently left O2. I’d previously had a free trial disneyplus extra and thought this had stopped after trial (hadn’t been being charged).I’d decided I wanted to rejoin Disneyplus and tried to login to restart my subscription ...

Not received refund

Not receive refund of £22.40 for 1 AirTag pack

Resolved! Google Pixel 8 - no contact about free air pods

I bought a Google Pixel 8 on the 3rd June 2024, partly because there was an offer on the website and on the order at the time of a free pair of Air Buds. I didn't receive them with the order, which I'm told is standard, but was also given no instruct...

Cancel a data order

I have paid for 2 bolts on by mistake I would yo cancel one but can't see how to do it.

O2

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