Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 154344 Views
  • 147 replies
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Resolved! Historical Itemised Billing Information

I'm looking to evidence historical calls to/from my O2 mobile number to/from two separate numbers attributable to a financial adviser who provided me with bad advice. Formal complaint lodged and currently with the Financial Ombudsman. Itemised Billin...

SJM1 by Level 1: Joiner
  • 853 Views
  • 11 replies
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Receiving SMS when abroad

Hi,I live in Kenya and I was given an O2 SIM card. I activated the SIM and topped it up and can receive the O2 notification SMS.However, when I tried to register for Revolut the OTP SMS does not come through.When I also tried to send an SMS from my K...

Order

Hello, I ordered a new phone on Sunday 5th November and it has been two days since and my order is still saying it has been confirmed and no further action has happened such as being processed or on its way to my address.

Tab by Level 1: Joiner
  • 192 Views
  • 1 replies
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Resolved! Charged above the agreed Airbuds pro special deal

I was wondering if anyone had taken out a contract that I included the deal for Airbuds Pro for £1. I received my redeem code today, which still stated the £1 deal, however, on purchase i was charged £41. Curious as to whether anyone has experiencedt...

D-Dingo by Level 1: Joiner
  • 814 Views
  • 10 replies
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Promo code

Hi! I purchased a Samsung Galaxy s23 in September, and there was an offer to buy Galaxy ear buds for £1 with a promo code. I received the promo code yesterday, and tried to redeem the offer this morning but a message keeps coming up saying "you can't...

Abbie96 by Level 1: Joiner
  • 1214 Views
  • 13 replies
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REMOVE DISNEY+ CONTRACT

Hello I moved abroad, so I cancelled my O2 contract.I subscribed a Disney+ contract which I want to cancel as well. Disney+ says O2 has to do it, but I don't know how. O2 instead said Disney has to do it.How do I do now? Thanks

sara91 by Level 1: Joiner
  • 290 Views
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  • 0 kudos