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Carlas-1972 · ‎25-01-2018

Recently I have noticed that o2 seemed to have pulled the plug on 4G calling in my area and the surrounding area too. It was available for a while but not now can anyone shed some light on this as I find it rather strange that 4G calling was available for a while and then taken off.

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MI5 · ‎25-01-2018

You can check that aspect of the service here https://www.o2.co.uk/connectivity/wifi-and-4g-calling
And here https://status.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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la7 · ‎25-01-2018

I have the same issue here https://community.o2.co.uk/t5/Pay-Monthly/4g-Calling-coverage-removed/m-p/1103923/highlight/false#M1...

Martin-O2 · ‎26-01-2018

Hey @Carlas-1972 did the O2 mast status check reveal any issues with 4G coverage in your area?

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Carlas-1972 · ‎26-01-2018

I have checked online and it was showing 4G calling in my area and surrounding places for a while and then bang it's no longer available taken off so it's not my phone that's the problem thanks

MI5 · ‎26-01-2018

Maybe it was just on trial?
O2 haven't made any info available to us so no idea tbh.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Carlas-1972 · ‎26-01-2018

It's showing as no longer available in my area. If o2 were gonna introduce 4G calling then they shouldn't take it away after adding it to the mast it's like one step forward and two backwards

MI5 · ‎26-01-2018

Yep...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Carlas-1972 · ‎26-01-2018

Got a contract with EE as well and they have been great better signal, faster speed etc seriously thinking of leaving o2 as they are so far behind with many things that other networks offer at the moment

MI5 · ‎26-01-2018

If it suits you to move, it's probably for the best for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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