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on 10-04-2023 22:19
Hi, I am able to upgrade my tariff. If I move to a 24 month sim only tariff am I able to upgrade to a new phone tariff if I need to during that time please?
Thanks.
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on 10-04-2023 22:38
If you are coming off a refresh tariff you can upgrade to a sim only of any length of time and then upgrade that again at anytime you wish, but only if you already have a refresh tariff. If not, you will have to pay off what you owe first.
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10-04-2023 22:24 - edited 10-04-2023 22:26
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10-04-2023 22:24 - edited 10-04-2023 22:26
@Dyerhouse See this guide: How to upgrade your phone (o2.co.uk)
You can also contact the O2 sales team via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
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on 10-04-2023 22:28
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on 10-04-2023 22:28
It doesn't actually state if I can upgrade to a phone plan being on a 24 month sim only???
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on 10-04-2023 22:38
If you are coming off a refresh tariff you can upgrade to a sim only of any length of time and then upgrade that again at anytime you wish, but only if you already have a refresh tariff. If not, you will have to pay off what you owe first.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 11-04-2023 07:35
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on 11-04-2023 07:35
Great thanks. My contract ran out I'm Jan 23 so I wanted to go to a 24 month sim only until I need a new phone. So as long as I can upgrade to a phone plan during that time that's all I need. Thanks.
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on 11-04-2023 07:56
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on 11-04-2023 07:56
I would recommend moving to a 30day plan in that case, as others have said, if you want to upgrade on a 24month SIM Only, you will have to pay off the plan first..
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 11-04-2023 08:52
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on 11-04-2023 08:52
@Dyerhouse wrote:Great thanks. My contract ran out I'm Jan 23 so I wanted to go to a 24 month sim only until I need a new phone. So as long as I can upgrade to a phone plan during that time that's all I need. Thanks.
As long as that was a refresh contract you will be fine @Dyerhouse
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on 11-04-2023 17:03
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on 11-04-2023 17:03
No need for 30 day sim
You will see the option to upgrade to a Refresh contract almost immediately after taking out a 24 month sim only
Usually the next billing date

