2 contract , one account

[Harv1]

Hi

i have an o2 contract currently, i am looking to buy a phone for my daughter. When i add to basket , it says i am upgrading. how do i get 2 seperate phones on 1 account?

kind regards

Harv

[Cleoriff · Accepted solution]

@Harv1 

Probably better to call O2 Guide: How to find help & contact O2 or go instore.

That way you can ensure no mistakes are made.

[Harv1]

thanks, currently LIVE CHATTING, i think instore is best option lol
thanks again

[MI5]

@Harv1 

DO NOT do this through live chat.

[Cleoriff]

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@Harv1 wrote:
thanks, currently LIVE CHATTING, i think instore is best option lol
thanks again

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Don't use Live chat. They aren't the best at dealing with account issues. Call on the numbers I gave in the link above. Or go instore (where you will make sure they have the phone you want in stock) @Harv1 

[Marjo]

Hi @Harv1 , happy Friday! I hope everything goes ok if you decided to go to the store or call for the new phone - let us know how it goes and if you have any additional questions, or get stuck at any point!