topup abroad not working

[dorak]

Hi guys, I'm in Bulgaria with an o² sim.

I tried to follow the instructions on:

https://www.o2.co.uk/topup

https://www.o2.co.uk/help/pay-as-you-go/topping-up

*111*# -> gives me the error "application unknown" (android)

and all the other numbers I can call are instantly disconnecting (yes, Im able to do other international calls)

So basically I'm here sitting with a code to recharge my sim card but I can't do it anywhere, the topup code was bought on ding.com

Pliz help

[MI5]

@dorak 

Try this number 

+44 7860 980 202

[dorak]

Hi @MI5 , thats one of the numbers I tried, no success

others I tried:

+441753552277

[MI5]

Try to call around 8.00am UK time when it's less busy.

[Martin-O2]

Hey @dorak have you managed to topup yet or do you still need some help?