Solved: top up

brandon3 · ‎11-05-2022

won’t let me top up using my card says try again but won’t still won’t let me top up as i’ve tried 2 different cards

MI5 · ‎11-05-2022

If first top up, use a voucher.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎11-05-2022

@brandon3

If first top up, use a voucher.

Guide here Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

top up

Use balance to pay for taffif

Restart after using my allowance

Close account

Inheriting account/phonenumber from parent

Money taken yet phone not topped up!