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to call to Europa

mira
Level 1: Joiner
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on ‎03-11-2025 09:46

on ‎03-11-2025 09:46

I can not make a call to Europe from my mobile

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madasaf1sh
Level 79: Lord of the Boards
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on ‎03-11-2025 09:51

on ‎03-11-2025 09:51

@mira 

 

Check you dont have a spend cap on your account, as call to Europe are not free.

 

Guide: Spend Caps & Charge to Mobile on O2 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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on ‎03-11-2025 10:05

on ‎03-11-2025 10:05

@mira 

as you have posted in PAYG, you will need to top up extra credit to call outside of your allowances.

Guide How to Top Up (PAYG) 

Guide: Your Allowances - what is and isn't included 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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