on 02-11-2020 12:16
I have a big bundle sim with £10 of credit
and do not want a big bundle for next month,
it looks as if a renewal will happen if there is enough credit, how can I stop this and keep the credit for when I need it.
Solved! Go to Solution.
02-11-2020 12:20 - edited 02-11-2020 12:23
02-11-2020 12:20 - edited 02-11-2020 12:23
Call O2 to cancel on 4445 or see if you can do it via MyO2 http://www.o2.co.uk/myo2
Failing that use, any numbers in this guide Guide: Coronavirus Community Help and Support
Edited for additional info.
Veritas Numquam Perit
02-11-2020 12:20 - edited 02-11-2020 12:23
02-11-2020 12:20 - edited 02-11-2020 12:23
Call O2 to cancel on 4445 or see if you can do it via MyO2 http://www.o2.co.uk/myo2
Failing that use, any numbers in this guide Guide: Coronavirus Community Help and Support
Edited for additional info.
Veritas Numquam Perit
on 02-11-2020 12:26
on 02-11-2020 12:26
Reduce your credit by sending a chargeable text or call and once your credit drops below £10 the bundle will not renew.
Just be aware that you will be on standard rates which are very expensive in comparison.