spend cap

[james6]

hi i regurly use my payg phone credit to gamble  deposit though phone credit, i topped up 15pound yesterday and was unable to deposit i spoke to o2 who said they filled a form out to increasemy limit and still have no success, i have been looking endlessly online to find a soloution with no progress can any one please help

[Cleoriff · Accepted solution]

Hi @james6 

You may need to wait 24 hrs for any increase to be activated.

I would check again tomorrow and if no joy, give CS another call Guide: How to find help & contact O2 

[EmilieT]

Good morning @james6, and welcome to the community

I hope the info above answered your question, and if you want to read more on spend caps you cna have a look at our Guide: Spend Caps & Charge to Mobile on O2. Don't hesitate to come back and tell us how you're getting on, and if you need any futher help at all though!