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spend cap

james6
Level 1: Joiner
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hi i regurly use my payg phone credit to gamble  deposit though phone credit, i topped up 15pound yesterday and was unable to deposit i spoke to o2 who said they filled a form out to increasemy limit and still have no success, i have been looking endlessly online to find a soloution with no progress can any one please help

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Cleoriff
Level 94: Supreme
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Registered:

Hi @james6 

You may need to wait 24 hrs for any increase to be activated.

I would check again tomorrow and if no joy, give CS another call Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @james6 

You may need to wait 24 hrs for any increase to be activated.

I would check again tomorrow and if no joy, give CS another call Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket
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EmilieT
Former Staff
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Good morning @james6, and welcome to the community smiley

 

I hope the info above answered your question, and if you want to read more on spend caps you cna have a look at our Guide: Spend caps on O2. Don't hesitate to come back and tell us how you're getting on, and if you need any futher help at all though! 

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