cancel
Showing results for 
Search instead for 
Did you mean: 

payment

jaydee1945
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

got e mail saying owe £14.50 but cannot find on my 02 account so how do i pay

Message 1 of 2
206 Views
1 ACCEPTED SOLUTION

Accepted Solutions

TallTrees
Level 49: Rootin' Tootin' 
  • 10673 Posts
  • 119 Topics
  • 344 Solutions
Registered:

Hi @jaydee1945 

Edited just noticed you are on  Paygo board ?

Seems you would need to check with the payment team here

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am

PS be careful the email is probably a scam

Don't click on any links



HAPPINESS IS BEE SHAPED

View solution in original post

Message 2 of 2
200 Views
1 REPLY 1

TallTrees
Level 49: Rootin' Tootin' 
  • 10673 Posts
  • 119 Topics
  • 344 Solutions
Registered:

Hi @jaydee1945 

Edited just noticed you are on  Paygo board ?

Seems you would need to check with the payment team here

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am

PS be careful the email is probably a scam

Don't click on any links



HAPPINESS IS BEE SHAPED

Message 2 of 2
201 Views