on 06-12-2021 13:30
Hi,
Added o2 travel bolt on for when l was abroad, bit concerned that over a period of time l was daily charged £4.99 for accessing internet when in fact l was either using the ship's wi-fi, hotel's wi-fi or a bar/restaurant wi-fi, the dates in question are sunday 21st November to Saturday 4th December. surely l wouldn't be charged if l was logging on to wi-fi?
If someone from o2 could look at this it would be appreciated.
Keith
Solved! Go to Solution.
on 06-12-2021 13:32
Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
on 06-12-2021 13:32
Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this