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i am%20being%20charged%20triple%20for%20a%20text%20that%20should%20cost%20me%2015pence!

chickadee
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For the past 2 weeks, i have realised, my texts are costing me triple. I dont know why. I have just sent a text. then i get a "ding" usually to tell me my balance.But it Dings 3/4 times, which means 15p 4 times!!

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Bambino
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@chickadee If you've been using emojis in your texts you will get charged for them.

https://community.o2.co.uk/t5/How-to-Guides/Tips-to-avoid-unexpected-charges-on-your-bill/ba-p/12182...

I DO NOT WORK FOR O2



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chickadee
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Hello, I dont know what that means? I only use my phone to text, as i am hard of hearing. I havent altered anything at all --Thank you for replying

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chickadee
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oh do you mean, if i add hearts etc? Which i do and have always done, to my Daughter and Grandaughter.

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gmarkj
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That would do it, as would sending it to more than 1 person at the same time.
Have a read through the guide that has been posted above.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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jonsie
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A message is usually 160 characters including spaces. If the message is long then the phone will send as seperate messages which are combined on the receivers phone. Different phones handle messages differently.

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