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cancelling auto top up

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76
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on ‎22-07-2021 20:54

on ‎22-07-2021 20:54

i want to cancel my auto top up

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MI5
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on ‎22-07-2021 21:06

on ‎22-07-2021 21:06

@76 

https://autotopup.o2.co.uk/o2uk/FAQ.aspx#:~:text=To%20stop%20your%20auto%20top,auto%20top%2Dup%20and....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎22-07-2021 21:06

on ‎22-07-2021 21:06

@76 

https://autotopup.o2.co.uk/o2uk/FAQ.aspx#:~:text=To%20stop%20your%20auto%20top,auto%20top%2Dup%20and....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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76
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on ‎23-07-2021 13:23

on ‎23-07-2021 13:23

Thank you to anyone who tried to help me.However nothing worked.Eventually I got through to customer services,who informed me that I would need to talk to my bank.MY bank has now cancelled my card,and are issuing me with a new one.02 don't want to cancel auto top up ,which they could if they wanted to .

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Rory15
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on ‎18-08-2021 11:38

on ‎18-08-2021 11:38

You mean you cannot cancel auto topup? What kind of nonsense is that? Sounds highly illegal to me. If so, remove all bank cards associated with the account, that would be my advice

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Rory15
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on ‎18-08-2021 11:38

on ‎18-08-2021 11:38

As useful as a fart in a hurricane

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pgn
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on ‎25-09-2021 09:50

on ‎25-09-2021 09:50

Or...

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an ashtray on a motorbike... 🙄

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