Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Top up

I topped up but it hasn’t gone towards my rolling plan

Changing my name

Hello I would like to change my name from Sophie-Louise Williams to Sophie-Louise Hilton

Resolved! PAYG phone in Europe

I am 80 years old and not good with technology so I asked in an O2 shop how I can use my PAYG phone in Europe. I was told it won't work as it only works for pay monthly phones. Is this correct?

Blocking numbers on Voicemail

Hello, I'm on £5 Big Bundle. My phone has a blacklist, which blocks numbers. I have a number blocked, so that person can't call my mobile phone when it is switched on. But I think they can still leave a Voicemail message. Is there anyway of blocking ...

mobile data sim only pay as you go deals

I need a mobile sim only for broadband only to use in a caravan

Restart tariff saying later date

Restarted my tariff but it’s saying 25th march

there is a issue with my top up payment

i had an issue with my top up

Resolved! Moving from another network

Hi I am moving from three to o2 but need help / advice on how can move my Number to o2 please thank you

Money

do I owe you any money?

Resolved! European zone

Hi there, I recently went on holiday in February, but since I’ve gone back im styll only getting 25gb of data instead 30gb and that can’t last me the whole month the way that 30gb does, is there any way you could sort this out please. Thank you, jerm...

O2

Forum Posts