Solved: European zone

Mangenajxx · ‎19-03-2024

Hi there, I recently went on holiday in February, but since I’ve gone back im styll only getting 25gb of data instead 30gb and that can’t last me the whole month the way that 30gb does, is there any way you could sort this out please. Thank you, jerminah

MI5 · ‎19-03-2024

@Mangenajxx

Did you change the data limit on your phone?

If so, change it back to 30gb.

If not, contact O2 for help Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-03-2024

@Mangenajxx

Did you change the data limit on your phone?

If so, change it back to 30gb.

If not, contact O2 for help Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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