Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52626 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26568 Views
  • 19 replies
  • 2 kudos

Resolved! nokia 1%20plus%20update%20problems

cannot update security patch 2019 08 on a nokia 1 plus tried factory reset still got verification problem anbody came across this problem appreciate any help

Davski by Level 1: Joiner
  • 1392 Views
  • 10 replies
  • 0 kudos

Resolved! Apps not%20in%20notif

Hi, I was hoping someone can help.I have an app I use which is not in the notification centre on my handset?I have deleted it etc but with no joy.I am receiving old message alerts, like really old, one was from 500 weeks ago, I didn’t gave this numbe...

Baz2 by Level 1: Joiner
  • 1188 Views
  • 5 replies
  • 0 kudos

Resolved! Topping up error

I pay as I go and I got a message to say that the bundle is going to run out soon so I need to top up for next month, so I got the voucher and added it and it started using the voucher I added instead of holding onto it for next month so I’ve ended u...

LaraL by Level 1: Joiner
  • 552 Views
  • 1 replies
  • 0 kudos

Resolved! top up on 30th month

hi again, just a quickie this time, my top is due on the 30th month and not having the best memory i thought i'd sigh up to auto top up ( i have to do it exactley on 30th to receive my double bundle, ie. 4gb instead of 2) and here's where my problem ...

Montysmum by Level 2: Apprentice
  • 888 Views
  • 2 replies
  • 0 kudos

*#10#

why doesn't top-ups show via ussd code yet correctly shows via myO2 account online

Resolved! Payg options

We just switched one of our phones to payg from pay monthly. We did it just to keep number whilst one of us is overseas for a period. Bit confused about how the Big Bundle works. Just paid £10 but won’t use the data and the phone is just now for emer...

Brassneck by Level 1: Joiner
  • 1308 Views
  • 4 replies
  • 0 kudos

Resolved! spend cap

hi i regurly use my payg phone credit to gamble deposit though phone credit, i topped up 15pound yesterday and was unable to deposit i spoke to o2 who said they filled a form out to increasemy limit and still have no success, i have been looking endl...

james6 by Level 1: Joiner
  • 1718 Views
  • 2 replies
  • 0 kudos

Resolved! Problem with moving number

Hi i have moved my number recently, supposed to be up and running by 14/08 6pm. I can receive calls and texts but cannot make them. There is just no signal on my phone, just like there is no sim card. I've been texting with 3 people on chat but I cou...

Milena by Level 1: Joiner
  • 813 Views
  • 3 replies
  • 0 kudos

Resolved! auto top up

Hi, excuse my ignorance but i have just got my first smart phone and everything is a bit confusing at the moment. I bought a £10 big bundle at the same time as i bought my phone and the credits on it expire on the 30th August. I spoke to customer ser...

Montysmum by Level 2: Apprentice
  • 2722 Views
  • 3 replies
  • 0 kudos