Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I am on Pay as You Go. Recently moved to Australia and want to change networks but my phone is locked to O2. I have submitted the 'request phone unlock' form twice and heard nothing back. Used the live chat over a week ago and they said I should have...
Hi I had a text from o2 this morning to say my bundle is increasing. My £20 bundle is going to 10gbs data unlimited texts and calls. What I would like to know is what increase is the other bundles is going to be. Thanks.
Hi. I have topped up my payg phone £15 today and recieved a confirmation text that it had been converted into the big bundle.It would not allow me to send any text messages or make phone calls so I restarted my phone.After doing so I was able to send...
Hi, does O2 offer any service of the selection of SIM card number?
I completed the online form requesting a Classic Pay As You Go sim, but the next page does not load to enable me to complete. I'm unable to visit an O2 shop, 200 mile round trip and no stores in my area stock them.Are they still available online.Than...
Hi. I have a back up 'alcatel' phone which i/my son very rarely use. We are going away for a few days and when I tried to top it up it said the account had been frozen. I haven't topped it up since summer last year 2018.
is there a way i can log on to my 02 and read an sms sent to the phone, im currently using my work sim card in the device so the device is using a different number. i don't want to put my uk sim in the phone as i'm out of the uk and will get heavy ch...
I've just received a message from o2 saying that my tariff is going to change to unlimited text and calls and that my data is going from 5gb to 6gb. At the moment I get data rollover is this stopping with this new tariff as it doesn't state this. I d...
Hello, I want to request Web & MMS settings but when I text ACTIVE to 2020, I get a message from 83201 saying “Sorry we’re busy right now. Please try again later. You haven’t been charged for this message” Please I soon want to what’s happening!?
I have a pay as you go sim in my gate entry system,so not connected to phone,I need to keep track of how much credit is on this card so can top up when required,how?
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