Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hello all, I'm a new pay as you go o2 customer and seeking to take advantage of the current 3 week government imposed ''quarantine'', I opted to order and subsequently activate the sim card by topping up 20 pounds to take advantage of the limited off...
Dropped my phone and now I can't get my data connection to work and I am having some issues with making and receiving calls. I am able to send texts ok. Any ideas? Thanks
i had a pay go Sim with £66 credit only reason that i tried it out is that i was gonna give it to my elderly parent in isolation (they don't do mobiles!)
I ran out of data and a few more days before updating the bundle. I used to ask to update the bundle in advance via chat. But the chat is closed now. How can I do this now?
Hi there Is live chat offline always nowadays ? I want to unlock a device, I have submitted unlock request va My Account, but after 3 days no one replied. (its generally done in 1 day)
I need some advice regarding adding data to a payg sim.My Mother is in self isolation for 3 months and i want to give her a payg mobile with data(she doesnt have internet at home) to enable use to video call her.Any advice?
02 are taking money off my balance when my mobile data is turned off why is this happening I always connect ti WiFi for my internet
This appears to have changed since I was on O2 but trying to sort it out for my Mum. Used to be just a case of texting claim to a shortcode, but appears not to be that simple anymore. Can anyone advise please?
I topped up my phone with £15 yesterday made a few calls used a little bit of data yet it says I have used it all
I've just brought a sim only for £20 and 10gb with a bonus of and extra 40gb for free. But I haven't yet received my bonus. Does anyone know when or what I need to do to get it.
