This website uses cookies. By clicking Accept, you consent to the use of cookies.
Click Here
to learn more about how we use cookies.
Accept
Reject
Browse
Shop
Help
My O2
Basket
O2
Shop
Help
My O2
Basket
Sign in or Register
Community
Welcome & News
Welcome & News
Tech Support
Access For All
Volt
New to O2
Products & Services
Pay Monthly
Pay As You Go
Business Customers
O2 Priority
My O2
Other Products and Services
Devices
Apple
Android
Other Devices
Discussions, Feedback & off-topic
Discussions & Feedback
Off-Topic
Guides & Reviews
How-to Guides
Reviews
CarolineD
Level 1: Joiner
since
15-04-2020
15-04-2020
User Statistics
4
Posts
0
Solutions
0
Kudos Given
1
Kudos Received
View All
O2 Community
About CarolineD
User Activity
Topics
Replies
Top-Up Refund
15-04-2020
Hi, Is it possible to get a refund on a payg top up? I bought a PAYG SIM with £10 that worked for 3 hours. I added a £20 top up that was never used. Can I get a refund? If so, how? Thank you!
Re: Top-Up Refund
15-04-2020
As confirmed by customer services just now! Thanks for all your help. Stay safe xx
Re: Top-Up Refund
15-04-2020
Thanks. Might do that. 18 mins so far and counting!
Re: Top-Up Refund
15-04-2020
OK thank you. The phone lines are saying urgent calls only so I thought I'd dry online. I'll try phoning again. Thanks!
Kudos From
User
Count
jonsie
1
View All