Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 46072 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 22870 Views
  • 19 replies
  • 2 kudos

MY wifes phone

I am a pay monthly o2 customer.my wife has a PAYG one but only uses it very rarely every time I top it up by the time she want s to use the phone - no money left - no idea where it goesany solution welcome

JK8 by Level 1: Joiner
  • 332 Views
  • 1 replies
  • 0 kudos

How do I disable data on Classic Pay As You Go plan

How do I disable data on Classic Pay As You Go plan? (I only want the sim for calls/ SMS, and the device that the SIM has no means of switching data off) Is there a facility in MyO2 or by calling support to block/ turn off data?

k1s by Level 1: Joiner
  • 435 Views
  • 4 replies
  • 0 kudos

Resolved! pay as you go

How do I top up my pay as you go phone

003 by Level 1: Joiner
  • 225 Views
  • 1 replies
  • 0 kudos

Unable to change tariff on pay as you go

My daughter is on pay as you go but currently on the £10 bundle tariff, I have tried the last three days to change her to the £15 one but this is not letting me do that, she is currently abroad on a school trip and I have topped up her phone but the ...

Nbat1-2-3 by Level 1: Joiner
  • 197 Views
  • 1 replies
  • 0 kudos

Data Use Question

Hello! I got a phone plan with O2 last month and £20 was enough to last me the whole month. This month I figured I’d see if I could get by with £15. However, I keep getting notifications that I’ve hit £2 of data per day. I’m not sure how this is poss...