Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi all, I moved abroad to Singapore at the beginning of this month. About a week or so before moving, I transferred my number to an O2 PAYG SIM, as I just wanted to store my UK number on a basic SIM in the event I want to return to the UK. I've today...
can i speak to an agent
I have tried to change my rolling plan to a bigger one and restart as my data has run out but it’s not allowing me
Hello. I have 10£ bundle. I want to change that immediately to 30£ bundle. I can’t change it. I have 30£ in my credit
Good morning Virgin Media has given me a sim card which I haven't and don't intend to use. The account number is ***********. Can this please be cancelled. Kind regards VIKKI
I’ve just went to change my tariff to the £15 rolling plan it’s took the money out of my bank but it doesn’t say I have the rolling plan or any data I was on it before but it didn’t renew? So I went to change it and it’s took the money out but not gi...
I would like to cancel my sim only contract but every time I try to do so, it’s asking to text the number of the sim! my son has lost the phone with the sim in it so can’t receive the text. Can anyone advise how I can cancel this without having the s...
Purchased new tarrif want it to start asap
Just had a txt from 07438 361971 and my phone thinks it's spam. It says it's from o2points.top which sound kind of suspicious as I've never heard of it before. Anyway, just checking here before blocking the number as my phone suggests.
Hi i register my pay as you go number to my o2 last sunday after receiving a text about it and saying i would get free £5 Credit but still not received it does any one no wjen i will get it thank you
