Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 53055 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26928 Views
  • 19 replies
  • 2 kudos

My phone is saying "sim card registration failed

I don't use the phone very often, and it hasn't been topped up for quite a while. When I switched it on today it came up with the message 'SIM card registration failed'. What can I do about it?

Seagreen by Level 1: Joiner
  • 12974 Views
  • 1 replies
  • 0 kudos

Pay as u go

Hi. My son has finished all the data in his plan. Is there any mode I could stop this plan and buy another without changing his number?

The sim said I could claim ten pounds free credit

The sim said I could claim ten pounds free credit if I topped up £10, so I did the topup and expecting the bonus £10, I did as instructed on the sim and it says the offer is not for me. It says text FREE10 to 21500 and computer said no, not happy abo...

darren121 by Level 1: Joiner
  • 685 Views
  • 2 replies
  • 0 kudos

How to display bussiness name as caller id

Hi I have recently started a bussiness I am making a lot of calls to new and existing clients, on speaking to some existing clients they are not answering calls as they do not recognize the number. I was looking for more information on how to change ...

LBPplant by Level 1: Joiner
  • 8662 Views
  • 4 replies
  • 0 kudos

Resolved! 10 pounds free top up

I have recently purchased the £10 pay-as-you-go O2 package and it was mentioned when I signed up that when you top up £10 you get £10 free on your next top up unfortunately now my call services have been out of order as there is only £5 balance left ...

Sapna1234 by Level 1: Joiner
  • 478 Views
  • 1 replies
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No unlimited calls to 02. I top up £15

I just top up my phone £15. I use to get unlimited calls and texts to 02. But now I can not get unlimited calls to 02. What is the problem. When I phone the info line the info line are saying I am getting unlimited calls and I am not.......

Resolved! Can Unlimited Texts and Calls be exceeded?

I have the £5 Big Bundle with Unlimited Texts and Calls. Is it possible to exceed the Unlimited Allowances and Are the Unlimited Allowances to any UK Mobile ( 3, EE, Vodafone, Tesco etc ) or are they just to other O2 mobiles and UK landlines?

Resolved! Receiving scam/phishing messages

Both my husband and I have received ?scam/ phishing messages supposedly from O2.They state 'they cannot process our payment'. We are both on 'Pay As You Go'. There is a link to click on.The phone number given on the latest one is +44737343597.We have...

susanj by Level 2: Apprentice
  • 720 Views
  • 3 replies
  • 0 kudos