Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I was offered a big bundle but did not realise this would alter my tarrif from classic payg, now I want to go back to classic it looks as though this was a trick to get me away from classic.
I received a text to say that I have been given an extra 5GB data but it is not showing myo2
I have a PAYG sim, and have set up s sim pin lock. How can I further prect my SIM from a sim swap attack? How do i prevent people from issuing a sim in my name. Can I add a password to my 02 account to somehow authorise any sim request made? Many tha...
Hi, my mothers phone (occasional use) has stoped working, emergency calls only and has gone off my O2 account, what do I do next?? Thanks
Hi, It is getting frustrating trying to get my PAC code from O2. I text the word PAC to 65075, but each time I get an automated response stating there was a problem processing my request and to try again later. I'm on PAY AS You Go and have credit so...
Hi, I wonder if someone could help with my query please. I have just signed up a for a new payg sim and just topped up and texted "FREE10" to 21500. However I'm getting a message saying " it looks like this offer isn't for you" I can't figure out wha...
Does O2 have this facility. I have a Galaxy Note 4 phone
New to O2 just arrived in Spain but roaming is not working, any advice most welcome
Hi,In Dec 2017 I purchased a Locked Huawei E5573B Mobile WiFi Dongle. Immediately after purchasing it I stuck a GiffGaff SIM in it, which worked fine due to GiffGaff sitting on the O2 network.I now want to put a non-O2 SIM in the device but need an u...
HI, I'm trying to setup a 4G router with an O2 PAYG SIM. In my phone I'm seeing speeds around 100mbps, using the auto mode settings on the 4G router I'm getting around 20mbp. Can anybody help with the setting, they look nothing like the normal APN on...
