Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
International SimTop up £10 to get 3000 O2 texts, plus 100MB data. Top up £15+ to get 3000 O2 texts and 3000 O2 minutes, plus 200MB data. Includes discounted international calls from the UK starting at 1p/min. This is the Sim I have for my phone and ...
Hi I am a new customer to 02 and did the form to transfer number but got an email back saying it's rejected and I tried a second time but not heard nothing back does this mean it's gone through successful?
Hi I am a new customer to 02 network I have just filled in the transfer number do I get a text to say I have filled the form out or do u only get a text when it's finished. also if your a pay as you go customer and it's meant to last for 30 days it w...
Hi, I cannot use my o2 data but I can make calls. My phone is showing as I still have 5gb of data and I have 9 days remaining but it is never connecting. If I click on 02 - connect, it tries and then says it is not within range. Any advice would be a...
I’m on Pay-as-you-go Simplicity (no allowances) and wanted to check mobile data charges. I don’t normally use but may occasionally need to.O2 app says “£3/MB up to max £2/day” (yes, £3/MB! Not 3p/MB, not £0.03/MB)O2.co.uk says “100MB of data costs £2...
Hi, my old Nokia 3510 'Squeaky box' slid out the case straight into a cup of coffee, the phone got mighty hot pretty quickly and so did the battery.... say no more! So I went and bought a Doro 6620, I didn't want anything big or fancy. I noted I can ...
I don't want the big bundle on my pay as you go sim, how do I get it removed. Calling Customer services, call just goes round in a loop and the live chat isn't working?
ive lock my sim card
Hi, I have recently activated a big bundle sim with 3 x data for 3 months. I have promotional credit applied for registering and registering with my o2. If I now port my old number over, will I loose this promotional credit and the other credit I hav...
Can anyone tell me how to get a new e-top up card,None of my local o2 shop exist, tried ringing around o2 stores, no answeri have phoned Leeds store but they are not allowed to send one by post.spent 30 mins on customer services number, being transfe...
