This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 53996 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 27370 Views
  • 19 replies
  • 2 kudos

Resolved! Monthly top up

I top up every month with 10 pounds. If I change to 5 pounds per month, will I lose my accumulatrd data?

blogs by • Level 1: Joiner
  • 371 Views
  • 1 replies
  • 0 kudos

Top up

How can I top up using vouchers?

Gametech by • Level 1: Joiner
  • 296 Views
  • 1 replies
  • 0 kudos

£2 Top off Balance gone for no reason

Hey so on Tuesday 4th September I topped up my o2 pay as you go sim to £10 . Fast forward today I check at 3:pm today and it’s £8 . I haven’t used any data except for 17mb and I’ve not made any calls I’ve M cancelled all of them. I would like to know...

Faizan by • Level 1: Joiner
  • 320 Views
  • 1 replies
  • 0 kudos

Suddenly billed for £1.29

I was billed last night for £1.29. Neither the text nor accompanying email explained what it was for, and the only thing I could possibly think of as to how it's connected is a recent Virgin Media/O2 bundle I had cancelled. I also don't have anywhere...

Auto top-up’s?

Hi, I have an elderly friend that has got terminal cancer and isn’t mobile enough to go to shops to top-up and also isn’t tech savvy enough to go on an app to top-up when she needs to. I was wondering if O2 do auto top-up’s? I don’t know too much abo...

Oxygen87 by • Level 13: Prompter
  • 502 Views
  • 2 replies
  • 0 kudos

Unable to Make/Receive Calls/Texts PAYG

Hi Peeps, I moved my number from O2 Business to PAYG, but have been having terrible trouble trying to get it set up. O2 customer service migrated my number from Business to PAYG, I ordered a new SIM card & did a SIM swop. The SIM registered on my pho...

brozywozy by • Level 1: Joiner
  • 362 Views
  • 1 replies
  • 0 kudos

Top up

I have topped up £20 and it won’t let me restart my rolling plan. I now have £20 in the balance can you help please?

Amy12349 by • Level 1: Joiner
  • 351 Views
  • 1 replies
  • 0 kudos

SIM card

I have a standard SIM card that I have had for years but I would like to keep my number and transfer it on to a esim card

NM64 by • Level 1: Joiner
  • 414 Views
  • 2 replies
  • 0 kudos
Top Kudoed Authors
View All
Top