Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 67510 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 35217 Views
  • 19 replies
  • 2 kudos

Resolved! WiFi calling

Help WiFi calling on iPhone 15 pro max, pay as you go 

Rogs by Level 1: Joiner
  • 1177 Views
  • 3 replies
  • 0 kudos

Resolved! Top up voucher- use on sim only?

An elderly relative accidentally purchased a £20 top up voucher for their phone, but their O2 contract is sim only. Is there any way of applying this to the account or is it a lost cause? Any other use for the non refundable voucher? Many thanks in a...

Jc789 by Level 1: Joiner
  • 700 Views
  • 1 replies
  • 0 kudos

Rolling plan

I can not access my 02 app to cancel my rolling plans please can someone assist with this

Kimlou86 by Level 1: Joiner
  • 449 Views
  • 1 replies
  • 0 kudos

Resolved! Pay As You Go Mobile Broadband Sim

Hi,I've had notification that O2 are discontinuing our 12 month mobile broadband sim. It expires on 1st July 2025 - will I be able to continue using it until it expires?

Resolved! Question about top up allowance

I am currently on a roll over plan (was orginally on a bundle) and I’ve noticed that it uses my credit card to take payment. Well I have some money on my top up allowance and I was wondering if I could get that money back? It’ll just be sitting there...

B3ast by Level 1: Joiner
  • 669 Views
  • 1 replies
  • 0 kudos

Resolved! Tarriff Change

I've just changed to the £5 a month one, do I need a new SIM card? 

Makyd by Level 1: Joiner
  • 495 Views
  • 1 replies
  • 0 kudos

Resolved! Top up

I

Flexx by Level 1: Joiner
  • 519 Views
  • 1 replies
  • 0 kudos

Taffif

Hi it says my o2 tariff has ended for 25gb when I paid £20 for the 50gb package I am finding I am having loads of problems with yous most months with signal and o2 being down alot I need my phone for business and have increased my toll on plans to st...

Perls01 by Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos

Resolved! Holiday in Philippines

What is best way to use O2 pay as you go in Philippines. Going for one month in January

Jrn by Level 1: Joiner
  • 801 Views
  • 3 replies
  • 0 kudos

Resolved! I want to change my rolling plan to pay as you go

I’m training to change my tariff from rolling plan to pay as you go but it’s giving an error and I already cancelled my rolling plan payment!

Jose1983 by Level 1: Joiner
  • 687 Views
  • 1 replies
  • 0 kudos